Job description
Are you passionate about assuring seamless processes in the fin-tech industry? Then this Customer Support Agent role in Lisbon could be the perfect opportunity for you! Help business customers manage their accounts, solve issues and answer questions - all while enjoying life in sunny Portugal! ☀️
Your role in Lisbon
Are you interested in the fin-tech industry? As a IT specialist, you are the point of contact for customers. You'll help answer questions about software functionality, technical issues, and keep up the customer satisfaction. In this role you enable businesses to use technology effectively, manage their systems efficiently and stay connected with their customers. By using phone, email, and chat you deliver great support while aligning with company standards and regulations!
Starting your adventure in Lisbon
Living in Lisbon offers you a laid-back lifestyle filled with stunning nature and many sunny days. The city's beaches make it a surfer's paradise, allowing you to ride the waves before enjoying the city life. The warm climate and friendly atmosphere set the base for endless fun and adventure, with many activities such as visiting the stunning Belém Tower and the charming streets of Alfama! With health insurance included, you can fully embrace your new life in Lisbon and explore everything this enchanting city has to offer without any worries!
So why wait? Dive into your Lisbon adventure right away and apply now! 🇵🇹
Your role in Lisbon
Are you interested in the fin-tech industry? As a IT specialist, you are the point of contact for customers. You'll help answer questions about software functionality, technical issues, and keep up the customer satisfaction. In this role you enable businesses to use technology effectively, manage their systems efficiently and stay connected with their customers. By using phone, email, and chat you deliver great support while aligning with company standards and regulations!
Starting your adventure in Lisbon
Living in Lisbon offers you a laid-back lifestyle filled with stunning nature and many sunny days. The city's beaches make it a surfer's paradise, allowing you to ride the waves before enjoying the city life. The warm climate and friendly atmosphere set the base for endless fun and adventure, with many activities such as visiting the stunning Belém Tower and the charming streets of Alfama! With health insurance included, you can fully embrace your new life in Lisbon and explore everything this enchanting city has to offer without any worries!
So why wait? Dive into your Lisbon adventure right away and apply now! 🇵🇹
Why you don't want to miss this chance!
Monthly performance bonus
Health insurance included
Career development opportunities
Specialised courses
Free Portuguese language course
What am I going to do?
Answer questions from B2B customers via phone, email, and chat
Help customers with account management and issues
Keep customer data up to date while maintaining guidelines and regulations
What do I bring?
Fluent in Spanish and excellent English (B2)
Experience in customer service, problem-solving and handling multiple tasks is a plus
A high school diploma, the ability to work in shifts and a stable job history
Salary information
The salary for this position is €1,100 gross per month.
Know someone who would be perfect for this job? Share your referral code with them and get a €1,000 referral reward if they get hired.
Referral program details
This vacancy is excluded from both the referral program and Affiliate Program.