Job description
Picture this! You wake up and the first rays of sunshine already make your day great. You walk through the narrow winding streets of Valencia to work and pick up fresh churros for breakfast along the way. This could be your life!
Your new job at Odido
You will be the first point of contact for Odido customers, a Dutch provider for mobile, fiber, and TV services (formerly known as T-Mobile). ☎️ You assist customers over the phone in choosing the right product, answer questions about 4G, make changes, and handle complaints. You strive for an optimal customer experience, so it’s important to you that customers are satisfied with Odido’s products and services. You provide technical support, advise customers on subscriptions, and help with payments. No day is the same in this customer service role!
You will be the first point of contact for Odido customers, a Dutch provider for mobile, fiber, and TV services (formerly known as T-Mobile). ☎️ You assist customers over the phone in choosing the right product, answer questions about 4G, make changes, and handle complaints. You strive for an optimal customer experience, so it’s important to you that customers are satisfied with Odido’s products and services. You provide technical support, advise customers on subscriptions, and help with payments. No day is the same in this customer service role!
Living and working in Valencia
After a workday in Spain, where you enjoy the sunny climate and relaxed atmosphere daily, you end the day with a drink with colleagues. These are exactly the moments why you chose to work abroad! You’re a true adventurer, always on the lookout for new places and cultures. Under the warm Spanish sun, you get to know yourself better while enjoying everything this beautiful country has to offer. Whether you’re strolling through the historic center or having a picnic in the park, there’s always something new to discover. Valencia has stolen your heart, and every day feels like a new adventure under the orange trees! 🍊
After a workday in Spain, where you enjoy the sunny climate and relaxed atmosphere daily, you end the day with a drink with colleagues. These are exactly the moments why you chose to work abroad! You’re a true adventurer, always on the lookout for new places and cultures. Under the warm Spanish sun, you get to know yourself better while enjoying everything this beautiful country has to offer. Whether you’re strolling through the historic center or having a picnic in the park, there’s always something new to discover. Valencia has stolen your heart, and every day feels like a new adventure under the orange trees! 🍊
Are you eager to be in contact with people and driven to provide excellent service? Then this job in Valencia is for you. Apply now!
🇳🇱 P.S. Did you know we have a Dutch platform as well? Take a look at all our vacancies for Dutch-speakers on Yobbers NL!
🇳🇱 P.S. Did you know we have a Dutch platform as well? Take a look at all our vacancies for Dutch-speakers on Yobbers NL!
Why you don't want to miss this chance!
Your flight ticket will be reimbursed after you’ve been employed for two months
You receive paid full-time training
Option to work hybrid
Join fun team events with your international colleagues
Part-time and full-time work possible (32-39 hours)
What am I going to do?
You assist customers over the phone with product choices, questions, changes, and handling complaints
You ensure that customers choose the right subscription
You strive for optimal customer satisfaction
What do I bring?
Minimum of MBO-4 level of working and thinking
You have strong communication skills, both verbal and written
You possess sufficient computer skills, have a good dose of energy and initiative
You are native Dutch speaker
Salary information
The salary for this position is €1,747 gross per month.
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