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€1000
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Multilingual Customer Service Agents needed in Cologne

Multilingual Customer Service Agents needed in Cologne

Cologne, Germany
  • Position Customer Service Agent
  • Accommodation Temporary accommodation provided
  • Minimum availability 1 year
  • Language information French or German or Dutch or Flemish, and

Job description

Always dreamed of working abroad in the car industry? Start a new job in Cologne as a customer service representative for a successful Scandinavian car brand and take your career to the next level! 🚗

Your new job as a Customer Service Agent
Are you a native French speaker with great German skills, and speak English at a professional level as well? Or are you a Native Dutch/Flemish-speaker with excellent English skills? Great, then we are looking for you! As a customer service representative, you will assist customers via phone, email, and chat, ensuring that all inquiries are effectively addressed. This includes questions about technical issues, maintenance, warranty, and additional services. With your customer-oriented and empathetic personality, you will provide an excellent customer experience and solve problems with a smile!

Living and working in Germany
For this exciting job in the automotive industry, you will move to Germany! A country known for its thriving economy, excellent quality of life, and beautiful landscapes. Modern Cologne never stands still, and you’ll quickly feel welcome there! Whether you're strolling along the banks of the Rhine, where the imposing Cathedral towers above the skyline, or enjoying a Kölsch in one of the many cozy beer gardens, Cologne offers a unique atmosphere full of culture and friendliness. The city is buzzing with events, such as the world-famous carnival, and offers a wealth of museums, theaters, and culinary adventures. 🥨

Does this job as a customer service representative in Cologne sound like something for you? Seize the opportunity today and apply—we’d love to tell you more!

Why you don't want to miss this chance!

First month's accommodation covered by the employer
The employer supports you to find permanent accommodation
A hybrid working model
Possibility to work in Cologne or Dietzenbach (employer's preference is Cologne)
Working in an international team

What do you have to do?

Effectively support customers via email, phone and chat
Solving customer inquiries in an efficient and timely manner

What do we expect of you?

You speak native French, excellent German and fluent English
Or... you are native Dutch or Flemish and have excellent English skills
You are known for your excellent communication and listening skills
Experience in (technical) customer support is an advantage

Salary information

The salary for this position is €3,500 gross per month.

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