Job description
Embark on an exciting journey as a remote Customer Service Agent for a leading online travel platform based in Greece! 🇬🇷
Working as a Customer Service Agent
As a Customer Service Agent, you’ll be the go-to problem-solver for travelers around the world! Picture this: one minute you’re helping someone reset their password to access a last-minute flight booking, the next you're chatting with a customer about their itinerary via email, phone or chat. Every day brings new challenges, but with your quick thinking and friendly vibe, you'll make sure every traveler leaves with a smile!
As a Customer Service Agent, you’ll be the go-to problem-solver for travelers around the world! Picture this: one minute you’re helping someone reset their password to access a last-minute flight booking, the next you're chatting with a customer about their itinerary via email, phone or chat. Every day brings new challenges, but with your quick thinking and friendly vibe, you'll make sure every traveler leaves with a smile!
Your life in Greece
Working remotely in Greece means starting your day with the view of crystal-clear waters or lush mountains right outside your window. Imagine wrapping up your workday and heading to a local taverna for some fresh Mediterranean food, or taking a quick dip in the Aegean Sea. 🌿 Whether you're soaking up the history of Athens, enjoying the laid-back vibe of Thessaloniki, or exploring the countless islands, Greece offers the perfect balance of work and play. So why wait any longer?
Working remotely in Greece means starting your day with the view of crystal-clear waters or lush mountains right outside your window. Imagine wrapping up your workday and heading to a local taverna for some fresh Mediterranean food, or taking a quick dip in the Aegean Sea. 🌿 Whether you're soaking up the history of Athens, enjoying the laid-back vibe of Thessaloniki, or exploring the countless islands, Greece offers the perfect balance of work and play. So why wait any longer?
Don't miss out on this chance to be part of shaping the future of travel! 🚀
Why you don't want to miss this chance!
Relocation package (paid flight, two weeks of hotel accommodation)
Performance bonus + holiday bonuses
Health insurance included
Remote job in Greece
Free Greek language course
Company events e.g. sports
What am I going to do?
Handling transactions (requests, complaints, sales) and providing technical support via phone, e-mail and chat
Following escalation procedures and logging cases for timely resolution
Identifying issues and supporting process improvements
What do I bring?
Fluent Italian and good English skills (B2)
High school degree or equivalent
Strong teamwork and proactive problem-solving skills
Prior customer service experience is advantageous
Salary information
The salary for this position is €1,045 gross per month.
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