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Portugal
Work as a Catalan-speaking Customer Support Agent in Lisbon for a leading payment provider

Work as a Catalan-speaking Customer Support Agent in Lisbon for a leading payment provider

Lissabon, Portugal
  • Position Customer Support Agent
  • Accommodation Accommodation provided
  • Minimum availability 1 year
  • Language information Catalan and
Language level information
  • A1 - Beginner

    Can understand and use basic phrases, introduce myself, and ask and answer simple questions about personal details.

  • A2 - Elementary

    Can communicate in simple and routine tasks, describe my background and immediate environment, and write short, simple texts.

  • B1 - Intermediate

    Can understand standard texts, handle most social interactions, and express opinions on familiar topics both orally and in writing.

  • B2 - Upper Intermediate Required for English

    Can understand the main ideas of complex texts, interact with native speakers with some ease, and write detailed texts on a variety of topics.

  • C1 - Advanced

    Can understand complex texts, speak fluently and accurately, and write well-structured texts on various subjects.

  • C2 - Proficient

    Can understand, speak, read, and write fluently and precisely, similar to a native speaker.

Job description

Looking for a new adventure? If you're passionate about supporting businesses and ensuring smooth payment solutions, this Customer Support Agent role in Lisbon is perfect for you! Help business clients manage accounts, troubleshoot issues, and optimise services—all while living in a sunny city!

Your new job in Lisbon
Are you passionate about helping people and businesses thrive? As a Customer Support Agent, you’ll be the first point of contact for business clients using the largest business payment technology platform in the industry. 💳 You’ll assist with questions about accounts, troubleshooting, and service optimization, ensuring a smooth experience. Your role involves helping business owners sell anywhere, manage their operations efficiently, and stay connected with their customers. Through phone, email, and chat, you’ll provide top-tier support, following regulatory guidelines and maintaining high service standards!

Living and working in Lisbon
Believe us: Lisbon is the perfect mix of sunshine, culture, and career growth! With its stunning coastline, historic streets, and active nightlife, you’ll enjoy an incredible quality of life while working in an international environment. Relocation is made easy—your flight and health insurance  covered and housing is provided, so you can focus on settling in and making the most of your new adventure! 🏄

Ready to take the next step in your career? Apply today and start your journey in Portugal! 

Why you don't want to miss this chance!

Health insurance included
Relocation bonus
Paid flight included
Accommodation provided
Monthly performance bonus

What am I going to do?

Support B2B customers via phone, email, and chat while providing efficient service
Assist business clients with account management and troubleshooting
Maintain customer records and ensure compliance with regulatory guidelines

What do I bring?

Fluent Catalan and excellent English (B2)
Customer service experience with strong problem-solving and multitasking skills is a plus
A stable job history, a high school diploma, and flexibility to work in shifts

Salary information

The salary for this position is €1,100 gross per month.

Know someone who would be perfect for this job? Share your referral code with them and get a €1,000 referral reward if they get hired. Referral program details This vacancy is excluded from both the referral program and Affiliate Program.
Apply now