Job description
Are you passionate about movies, series, sports and Customer Service? Are you dynamic and want to help users navigate their online streaming accounts effortlessly? If solving problems and supporting others motivates you, this role is perfect for you!☀️
Your job as a Customer Service Agent
If you’re the kind of person who gets a little too invested in movies and you love helping others dive straight into their favourite content, this job is made for you! You guide users through account setups, troubleshoot streaming issues, help with app and device compatibility, and ensure smooth sailing when it comes to subscriptions and payments. Plus, you gather valuable feedback to help improve the platform and keep users entertained. Ready to make a difference in the world of online streaming?
Start your life in Lisbon
Life in Lisbon is full of new adventures. Start your day with a creamy pastel de nata, then hit the waves at one of the nearby beaches—perfect for surfing or just soaking up the sun. Walk through streets decorated with colourful tiles, grab a coffee at a cozy café, and enjoy the amazing views from the city’s many viewpoints. From the friendly locals and mild weather to the iconic yellow trams and cute markets, Lisbon is full of charm. Whether you're exploring historic neighbourhoods or enjoying the laid-back vibe by the beach, life in Lisbon is anything but boring!
Your job as a Customer Service Agent
If you’re the kind of person who gets a little too invested in movies and you love helping others dive straight into their favourite content, this job is made for you! You guide users through account setups, troubleshoot streaming issues, help with app and device compatibility, and ensure smooth sailing when it comes to subscriptions and payments. Plus, you gather valuable feedback to help improve the platform and keep users entertained. Ready to make a difference in the world of online streaming?
Start your life in Lisbon
Life in Lisbon is full of new adventures. Start your day with a creamy pastel de nata, then hit the waves at one of the nearby beaches—perfect for surfing or just soaking up the sun. Walk through streets decorated with colourful tiles, grab a coffee at a cozy café, and enjoy the amazing views from the city’s many viewpoints. From the friendly locals and mild weather to the iconic yellow trams and cute markets, Lisbon is full of charm. Whether you're exploring historic neighbourhoods or enjoying the laid-back vibe by the beach, life in Lisbon is anything but boring!
Ready to ride the waves and live the Lisbon lifestyle? Start your adventure today! 🌊
Why you don't want to miss this chance!
Relocation Package (Airport pick-up and flight)
Accommodation included
Career development opportunities
Free Portuguese language course, surfing and cooking lessons and other activities
Company events e.g. sports
Health insurance included
What am I going to do?
Guide user's trough account setup and login issues
Provide help for compatibility, installation and device settings
Help users manage subscriptions, update payment methods and resolve billing problems
What do I bring?
Fluent in Danish or Norwegian and good English skills (B2)
Excellent communication and interpersonal skills and passion for movies, series, and sports
You are able to handle confidential and/or highly sensitive information
Salary information
The salary for this position is between €1,300 and €1,600 gross per month.
Know someone who would be perfect for this job? Share your referral code with them and get a €1,000 referral reward if they get hired.
Referral program details