Job description
Do you want to create an exceptional experience for Danish Customers? Then start your new job as Technical Customer Support in Lisbon. In this job, you will help customers with pre-sales questions, technical issues, and general comments and complaints via phone, email, and chat. It is important that you have an affinity for technology and experience in this area. You will receive professional training at the start of employment, preparing you for a new international career.
Portugal's sunny capital has everything you could wish for - and it's even a lot less expensive than in other European capitals. Lisbon offers a great variety of neighbourhoods and things to do. Pink Street, for example, changes from a tourist attraction with cute cafés during the day to a party mile by night. But if you prefer relaxing on the beach with your friends or surfing, that is also possible at the beaches around Lisbon. Working and living in Portugal feels more like an endless summer than working abroad, but it's best to experience it for yourself. So what are you waiting for? Pack your suitcase and start your international career!
Portugal's sunny capital has everything you could wish for - and it's even a lot less expensive than in other European capitals. Lisbon offers a great variety of neighbourhoods and things to do. Pink Street, for example, changes from a tourist attraction with cute cafés during the day to a party mile by night. But if you prefer relaxing on the beach with your friends or surfing, that is also possible at the beaches around Lisbon. Working and living in Portugal feels more like an endless summer than working abroad, but it's best to experience it for yourself. So what are you waiting for? Pack your suitcase and start your international career!
Why you don't want to miss this chance!
Relocation package
Paid training at the beginning of employment
Private health insurance upon signing your contract
Opportunities for personal and professional development
Gain relevant work experience in an international team
What do you have to do?
Resolve technical customer concerns via phone, email, etc.
Ensuring smooth customer service
Capture all relevant information from a customer call in the system to ensure a high level of service
Independently informing customers about new developments in technology and electronics
What do we expect of you?
Fluent Danish and good English skills (B2)
A high school diploma
Experience in (technical) customer service is of advantage
Excellent written and oral communication skills in Danish
Solution-oriented work
Ability to work in a team
Salary information
The salary for this position will be discussed during the interview process.
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