women next to coffe capsules in lisbon by sunset
Coffee lovers wanted: become a French-speaking Customer Support Agent in Lisbon

Coffee lovers wanted: become a French-speaking Customer Support Agent in Lisbon

Lisbon, Portugal
  • Position Customer Support Agent
  • Accommodation Accommodation provided
  • Minimum availability 1 year
  • Language information French and

Job description

Calling all French-speaking coffee lovers—this job in Lisbon is made for you! Become a Customer Support Agent and enjoy amazing perks. Your flight, airport transfer, accommodation, and health insurance are all covered. But that’s not all—join company events and take free language, surfing, and cooking classes!

Your new job in Lisbon
Do you start your day with a cup of coffee (or two, or three…)? ☕ Then this customer service job in Lisbon is perfect for you! You’ll be working for a coffee brand that has been around for over 30 years, making barista-level coffee accessible to everyone. From coffee machines to capsules, this brand has taken the coffee world by storm! Your job? Helping customers with their questions and issues via phone, email, and chat—full-time in rotating shifts between 07:00 and 19:00. You’ll improve customer satisfaction, expand your knowledge of the brand, and even upsell products!

Living and working in Lisbon
Start your adventure in Lisbon, a city where every street feels like a postcard. 🌞 Your workdays begin with an espresso and a pastel de nata from a local bakery, where the owner will know your name in just a few days. After work, you’ll get lost in the hidden alleys of Mouraria or find yourself on a rooftop terrace with a view of the Ponte 25 de Abril, sipping a drink as the sun sets. And on weekends? There are many activities to enjoy: Take a dive in the ocean, explore hidden palaces in Sintra, or enjoy a wine tasting in the Alentejo region. 🌊

Excited? Apply now—Lisbon is waiting for you!

Why you don't want to miss this chance!

A paid training of 3 weeks
Paid flight and airport transfer
Accommodation provided
Company events like sports and drinks as well as Paid 3-week training
Free Portuguese course, surfing/cooking lessons, and more
Health insurance and meal allowance included

What am I going to do?

Help customers with questions and issues via phone, email, and chat
Retain customers and drive sales by advising them on relevant offers
Improve customer experience and be a brand ambassador

What do I bring?

You’re fluent in French and have good English skills (B2)
Strong communication skills and a clear certificate of good conduct as well as a high school diploma
And of course—you love coffee

Salary information

The salary for this position is €1,300 gross per month.

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