Job description
Are you fluent in French and have a passion for delivering great support? Join a global leader in cloud-based web development and help users to create, design, and grow their online presence!
Working as a Technical Support Specialist
Work for an innovative platform, that empowers businesses, creatives, and bloggers to design, build, and manage their online presence exactly how they want. In this role, you are the go-to person for users, helping them out via chat, email, and phone with all sorts of questions. From sorting out technical issues to walking them through the platform’s features, you make sure they get the most out of their experience. You’ll also work hand-in-hand with the product team, sharing user feedback to help make the platform even better. By delivering tailored solutions and friendly support, you give users the confidence to achieve their goals. Ready to make a big impact for millions of people worldwide?
What's life like in Lisbon?
Living in Lisbon means soaking up a unique blend of history, culture and coastal charm. The city is full of life, with colourful streets, historic buildings and spectacular views around every corner. Imagine starting the day with a delicious pastel de nata and a cup of coffee, then exploring the narrow, winding streets of Alfama or enjoying the buzz of Bairro Alto's nightlife. With the beach just a short walk away, you can easily hit the waves or relax by the sea after work. On weekends, take a scenic day trip to nearby Sintra to see fairytale castles or head to Cascais for a seaside escape. The relaxed atmosphere, welcoming locals and fantastic food scene make Lisbon the perfect place to call home! ☀️
Excited to live and work in the heart of Lisbon? Take your career to new heights while enjoying all the city has to offer. Apply now! 🇵🇹
Working as a Technical Support Specialist
Work for an innovative platform, that empowers businesses, creatives, and bloggers to design, build, and manage their online presence exactly how they want. In this role, you are the go-to person for users, helping them out via chat, email, and phone with all sorts of questions. From sorting out technical issues to walking them through the platform’s features, you make sure they get the most out of their experience. You’ll also work hand-in-hand with the product team, sharing user feedback to help make the platform even better. By delivering tailored solutions and friendly support, you give users the confidence to achieve their goals. Ready to make a big impact for millions of people worldwide?
What's life like in Lisbon?
Living in Lisbon means soaking up a unique blend of history, culture and coastal charm. The city is full of life, with colourful streets, historic buildings and spectacular views around every corner. Imagine starting the day with a delicious pastel de nata and a cup of coffee, then exploring the narrow, winding streets of Alfama or enjoying the buzz of Bairro Alto's nightlife. With the beach just a short walk away, you can easily hit the waves or relax by the sea after work. On weekends, take a scenic day trip to nearby Sintra to see fairytale castles or head to Cascais for a seaside escape. The relaxed atmosphere, welcoming locals and fantastic food scene make Lisbon the perfect place to call home! ☀️
Excited to live and work in the heart of Lisbon? Take your career to new heights while enjoying all the city has to offer. Apply now! 🇵🇹
Why you don't want to miss this chance!
Flight inlcuded
Performance bonus
Accommodation included
Full paid training
Career development opportunities
Health insurance included
What am I going to do?
Provide customer service via chat, email, and phone
Educate users on the platform's features and help them get the most out of their websites
Collect and share user feedback to improve overall user experience
What do I bring?
Fluent in French and good English skills (B2)
Strong communication skills, both verbal and written and excellent problem-solving skills
Tech-aware but experience with website builders or content management systems is a plus
Salary information
The salary for this position is €1,100 gross per month.
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