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Work remotely as a Turkish-speaking Customer Service Specialist in Lisbon

Work remotely as a Turkish-speaking Customer Service Specialist in Lisbon

Lisbon, Portugal
  • Position Customer Service Specialist
  • Accommodation Accommodation provided
  • Minimum availability 1 year
  • Language information Turkish and
Language level information
  • A1 - Beginner

    Can understand and use basic phrases, introduce myself, and ask and answer simple questions about personal details.

  • A2 - Elementary

    Can communicate in simple and routine tasks, describe my background and immediate environment, and write short, simple texts.

  • B1 - Intermediate

    Can understand standard texts, handle most social interactions, and express opinions on familiar topics both orally and in writing.

  • B2 - Upper Intermediate Required for English

    Can understand the main ideas of complex texts, interact with native speakers with some ease, and write detailed texts on a variety of topics.

  • C1 - Advanced

    Can understand complex texts, speak fluently and accurately, and write well-structured texts on various subjects.

  • C2 - Proficient

    Can understand, speak, read, and write fluently and precisely, similar to a native speaker.

Job description

Eager to be part of a leading global tech innovator- a brand where most people buy their phones and laptops? Join a company famous for its cutting-edge technology and sleek design, in the vibrant city of Lisbon. This is your chance to combine your expertise with the charm of one of Europe’s most dynamic cities!

Your new role as a Customer Service Specialist
As a Customer Service Specialist, you will be responsible for clarifying product details and handling customer inquiries via chat and phone. You’ll assist with payments, refunds, shipping, returns, and other issues, ensuring that each problem is resolved swiftly and effectively. 💻

Living and working in Lisbon
Immerse yourself in the vibrant charm of Lisbon, where history and modernity come together. With its mild climate, scenic coastline, and rich cultural life, Lisbon offers both relaxation and excitement. Explore Lisbon's historic streets, enjoy local cuisine, and experience the unique energy of this beautiful city. Lisbon is the perfect backdrop for an enriching professional and personal life. Read more about living and working in Lisbon here! For this job, you can work remote, as long as you're 100 kilometers from Lisbon.

Ready for a rewarding career in an amazing city? Apply now and start your Lisbon adventure! 🚀

Why you don't want to miss this chance!

Provided accommodation
Flight costs will be reimbursed after 9 months
Health insurance included
Christmas and holiday bonuses, plus a monthly performance bonus
Paid training at the start of employment
Daily meal allowance

What do you have to do?

Clarify product details and answer inquiries via chat and phone
Assist with payment, refunds, shipping, returns, and other issues
Resolve customer problems swiftly and effectively

What do we expect of you?

You're native in Turkish and speak good English (B2 level)
You have a high school degree and can provide a certificate of good conduct
You're an EU citizen or have a Portuguese work permit
You're efficient, detail-oriented, flexible, and have strong problem-solving and communication skills

Salary information

The salary for this position is between €1,100 and €1,400 gross per month.

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