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Portugal
Become a French-speaking Customer Service Agent in Porto for a luxury beauty brand

Become a French-speaking Customer Service Agent in Porto for a luxury beauty brand

Porto, Portugal
  • Position Customer Service Agent
  • Accommodation Accommodation provided
  • Minimum availability 1 year
  • Language information French and
Language level information
  • A1 - Beginner

    Can understand and use basic phrases, introduce myself, and ask and answer simple questions about personal details.

  • A2 - Elementary

    Can communicate in simple and routine tasks, describe my background and immediate environment, and write short, simple texts.

  • B1 - Intermediate

    Can understand standard texts, handle most social interactions, and express opinions on familiar topics both orally and in writing.

  • B2 - Upper Intermediate Required for English

    Can understand the main ideas of complex texts, interact with native speakers with some ease, and write detailed texts on a variety of topics.

  • C1 - Advanced

    Can understand complex texts, speak fluently and accurately, and write well-structured texts on various subjects.

  • C2 - Proficient Required for French

    Can understand, speak, read, and write fluently and precisely, similar to a native speaker.

Job description

Do you love makeup and beauty products? And would you enjoy working for one of the biggest and most well-known beauty brands? Then this job in Porto is perfect for you!

Your new job
You’ll be working for a global cosmetics brand that was founded in Paris over 100 years ago. 💄 As a Customer Service Agent, you’ll assist French-speaking customers via email, chat, and phone on a full-time basis in rotating shifts. You’ll answer questions about orders, new product launches, and website issues. At the start of your new job, you’ll receive full training to ensure you can solve every problem with confidence. If you’re full of positive energy and empathy, this is the job for you!

Welcome to Porto
Porto, Portugal’s second-largest city, is famous for Port wine – but this charming city on the Douro River has so much more amazing hotspots to offer! The authentic atmosphere is defined by colorful houses and historic landmarks like Torre dos Clérigos and the iconic São Bento station. Porto is also near the stunning beaches of Foz do Douro, where you can relax, surf, or simply enjoy the breathtaking views. Add to that the rich culture, friendly locals, and vibrant food scene, and it’s easy to see why Porto is becoming an increasingly popular place to live and work abroad!

So what are you waiting for? The Portuguese sun is calling – apply now! 🌞

Why you don't want to miss this chance!

Your employer provides accommodation
Flight ticket and airport transfer included
Career growth opportunities
Health insurance is covered
Free language courses, sports and surf lessons

What am I going to do?

Assist customers via email, chat, and phone
provide top-notch customer service with your colleagues
Be empathic and think in solutions

What do I bring?

Fluent in French (C2 level) and good English (B2 level)
You have a high school diploma
You’re customer-oriented, communicative, and energized by helping people

Salary information

The salary for this position is €1,300 gross per month.

Know someone who would be perfect for this job? Share your referral code with them and get a €1,000 referral reward if they get hired. Referral program details This vacancy is excluded from both the referral program and Affiliate Program.
Apply now