Job description
Are you interested in technology, do you enjoy communicating and do you already have experience in chat? Then get started in Technical Support for a well-known Swedish music streaming platform in Porto. 🎶
Using your excellent communication skills, you will assist French customers with their technical concerns and respond to their requests.
As part of the team in Porto, you will be provided with private health insurance, a flight and accommodation if you wish.
One thing is for sure: when you work in Porto, you won't be bored a single day! Marvel at the breathtaking architecture, enjoy a drink in a local bar or enjoy your evening in one of the many parks. 🤩
Are you ready to pack your bags and move to sunny Portugal? Then apply today! ✈️
Note: A European Citizenship, Portuguese residency card, or refugee status are the only documents accepted. The ''manifestation of interest'' is not accepted as part of the application process.
Using your excellent communication skills, you will assist French customers with their technical concerns and respond to their requests.
As part of the team in Porto, you will be provided with private health insurance, a flight and accommodation if you wish.
One thing is for sure: when you work in Porto, you won't be bored a single day! Marvel at the breathtaking architecture, enjoy a drink in a local bar or enjoy your evening in one of the many parks. 🤩
Are you ready to pack your bags and move to sunny Portugal? Then apply today! ✈️
Note: A European Citizenship, Portuguese residency card, or refugee status are the only documents accepted. The ''manifestation of interest'' is not accepted as part of the application process.
Why you don't want to miss this chance!
Relocation Package
Paid training at the start of employment
An international and multicultural work environment
Monthly performance bonus
Easter, Christmas and holiday bonuses
Health insurance
What do you have to do?
Assisting customers with general inquiries and technical support issues via calls, chat and email
Responding to inbound customer's requests
Escalating customers' issues to higher tiers of support as well as responding correctly
Ensuring smooth customer service
What do we expect of you?
Fluent French and good English skills (B2)
At least one year experience in chat
You are customer oriented and have strong communication skills
Ability to work independently
European Citizenship, Portuguese residency card, or refugee status
Salary information
The salary for this position is between €1,040 and €1,200 gross per month.
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