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€1000
Work in Barcelona
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Spain
Start as Danish-speaking Customer Advisor in sunny Barcelona

Start as Danish-speaking Customer Advisor in sunny Barcelona

Barcelona, Spain
  • Position Customer service
  • Accommodation Temporary accommodation provided
  • Minimum availability 1 year
  • Language information Danish and
Language level information
  • A1 - Beginner

    Can understand and use basic phrases, introduce myself, and ask and answer simple questions about personal details.

  • A2 - Elementary

    Can communicate in simple and routine tasks, describe my background and immediate environment, and write short, simple texts.

  • B1 - Intermediate

    Can understand standard texts, handle most social interactions, and express opinions on familiar topics both orally and in writing.

  • B2 - Upper Intermediate Required for English

    Can understand the main ideas of complex texts, interact with native speakers with some ease, and write detailed texts on a variety of topics.

  • C1 - Advanced

    Can understand complex texts, speak fluently and accurately, and write well-structured texts on various subjects.

  • C2 - Proficient

    Can understand, speak, read, and write fluently and precisely, similar to a native speaker.

Job description

As a Customer Advisor, you leverage your communication skills to address customer inquiries promptly, ensuring satisfaction. Your role involves adhering to service level agreements, responding to requests, escalating issues when necessary, providing cover for colleagues, and managing administrative tasks. Whether working independently or within a team, effective communication is key to navigating various responsibilities and maintaining service quality.

Depending on availability, the company also offers accommodation. If you are looking for an apartment, our partner companies such as Housing Anywhere, Homelike, and others will help you find the perfect place and benefit from special discounts.

After work, immerse yourself in the city's vibrant culture, dine on delicious cuisine, or relax on its stunning beaches. Barcelona offers the perfect balance of work and leisure, ensuring a fulfilling experience both professionally and personally.

Ready for an unforgettable journey? Apply now and make Barcelona your new workplace! ✈️🇪🇸

Why you don't want to miss this chance!

Up to 500€ relocation reimbursement
Support with filing Spanish documents
Accommodation offered by company (subject to availability)
Top location office in Barcelona

What do you have to do?

Respond to customer requests promptly, escalate issues
Follow project procedures, provide cover for absent colleagues
Collaborate with Supervisors/Mentors, attend Team Meetings
Maintain accurate administrative records
Undertake additional tasks as assigned

What do we expect of you?

Fluent in Danish and very good English skills (B2 level)
Prior experience in a comparable role and industry
Fundamental sales abilities, including upselling and cross-selling techniques
Proficiency in IT platforms, equipment, and applications such as Windows and MS Office
Positive attitude towards working in a customer service setting
An English resume

Salary information

The salary for this position is between €1,500 and €1,700 gross per month.

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