Job description
When you take the step and start working as a Customer Service Agent in Spain, you will be responsible for providing B2B assistance to Norwegian clients. As part of an international environment, you will be working on a project for the European payment industry leader. You will have to work individually and become part of the nordic customer service team and build an International network. Barcelona has a lot to offer! You can spend your free time at the beach or in the park while enjoying the Spanish weather with your colleagues and friends. You can also try many small restaurants which allow you to taste Spanish tapas, paella or Sangria.
One thing is sure, living and working in Spain is a great possibility and will lead to many unforgettable experiences. If not now ... then when?
Why you don't want to miss this chance!
Competitive salary and paid training
Top location office in Barcelona
Tax-free benefits (insurance, childcare etc.)
Possibilities for personal and professional growth
People-focused work environment
Free Spanish classes
What do you have to do?
Norwegian-speaking customer support via e-mail, phone and chat
Contributing to customer satisfaction and maintaining customer relationship
Supporting customers with technical, installation and administrational issues
Troubleshooting reported issues
Contributing to the business success
What do we expect of you?
Fluent Norwegian and excellent English skills (C1)
Experience in (technical) customer support is an advantage
Excellent communication and listening skills
Eye for detail while finding the best solutions for customers
Ability to work independently but also in a team
Willingness to work in shifts and on weekends
Salary information
The salary for this position is between €1,500 and €1,700 gross per month.
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