Job description
How do you feel about helping Norwegian customers in one of Spain's biggest cities? This is your chance! You can start as CX Specialist for great projects like Disocvery+ and Eurosport. You will do this with an international team in the world city of Barcelona! Together with your colleagues, you are responsible for keeping the customer satisfaction of Norwegian Customers at a high level.
Barcelona is one of the most beautiful cities in Europe. With the perfect combination of culture and beautiful weather, you can enjoy every day to its fullest. You have the choice, enjoy the nice weather in one of the many terraces of restaurants and bars or right at the beach. After a week of work, you can use your free time to discover the surroundings or enjoy life next to the Mediterranean Sea. Living and working in Barcelona is simply amazing. Who knows, maybe you will soon enjoy your weekend at the beach with a Sangria in your hand!
Why you don't want to miss this chance!
Training and personal guidance
Working in an international environment
Free Spanish classes from your employer
Fun activities with colleagues
What do you have to do?
Taking care of the Norwegian customers via social media and chat
Being an online ambassador for the brands you work for
Handling problems in the appropriate manner
Interacting with customers via social media
What do we expect of you?
Fluent Norwegian and good English skills (B2)
Interest and knowledge of social media channels (Facebook, Twitter etc.)
Experience in customer service, sales or other communication functions
At least a high school diploma
Willingness to work 39 hours per week in shifts and every other weekend (Mo-Sun, 14-22h)
Salary information
The salary for this position is between €1,500 and €1,700 gross per month.
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