Job description
When you take the step and start working as a Customer Service Agent in Spain, you will be responsible for providing B2B assistance to Finnish clients. As part of an international environment, you will be working on a project for the European payment industry leader. You will have to work individually and become part of the nordic customer service team and build an International network. For this project, you have the unique chance to choose if you want to work in Barcelona and Valencia. No matter which city you choose, Spain has a lot to offer. Both locations give you the chance to spend your free time at the beach or in the park while enjoying the Spanish weather with your colleagues and friends. Any Spanish city has many small restaurants which allow you to taste Spanish tapas, paella or Sangria. When in Valencia, you can enjoy the Jardín del Turia and participate in the many activities offered in the park. In Barcelona, you should not miss out on the architecture throughout the city.
It is up to you, will it be Barcelona or Valencia? One thing is sure, living and working in Spain is a great possibility and will lead to many unforgettable experiences. Are you ready?
Why you don't want to miss this chance!
Competitive salary and paid training
Possibilities for personal and professional growth
Top location office in Valencia or Barcelona
People-focused work environment
Tax-free benefits (insurance, childcare etc.)
Free Spanish classes
What do you have to do?
Finnish-speaking B2B customer support via e-mail, phone and chat
Contributing to customer satisfaction and maintaining customer relationship
Supporting customers with technical, installation and administrational issues
Troubleshooting reported issues
Contributing to the business success
What do we expect of you?
Fluent Finnish and excellent English skills (C1)
Experience in (technical) customer support is an advantage
Excellent communication and listening skills
Eye for detail while finding the best solutions for customers
Ability to work independently but also in a team
Willingness to work in shifts and on weekends
Salary information
The salary for this position is between €1,400 and €1,600 gross per month.
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