Job description
Are you tech-savvy and enjoy solving problems? As a Technical Support Advisor for a leading tech company that specialises in laptops and software solutions, you help customers by answering complex technical questions about products like gaming laptops or productivity software via phone or email, ensuring a smooth and seamless support experience!
Working as a Technical Support Advisor
As a Technical Support Advisor for a company specialised in laptops and softwares, you efficiently answer complex technical questions via phone or email while providing exceptional customer service. By identifying and analysing problems and staying updated on technical developments, you ensure seamless support for our customers. Your dedication to documenting relevant information enhances service quality and customer satisfaction!
Living in Málaga
Living in Málaga means sunshine, sea, and a laid-back Mediterranean lifestyle! This vibrant city on Spain’s Costa del Sol offers stunning beaches, a lively tapas scene, and a rich cultural heritage. From exploring the historic Alcazaba to enjoying fresh seafood by the port, there’s always something to do. Plus, with its warm climate and welcoming atmosphere, Málaga is the perfect place to balance work and leisure while embracing the Spanish way of life! 🌊
Ready to embark on a new journey? Apply now and start your international career in beautiful Málaga! 🇪🇸
Working as a Technical Support Advisor
As a Technical Support Advisor for a company specialised in laptops and softwares, you efficiently answer complex technical questions via phone or email while providing exceptional customer service. By identifying and analysing problems and staying updated on technical developments, you ensure seamless support for our customers. Your dedication to documenting relevant information enhances service quality and customer satisfaction!
Living in Málaga
Living in Málaga means sunshine, sea, and a laid-back Mediterranean lifestyle! This vibrant city on Spain’s Costa del Sol offers stunning beaches, a lively tapas scene, and a rich cultural heritage. From exploring the historic Alcazaba to enjoying fresh seafood by the port, there’s always something to do. Plus, with its warm climate and welcoming atmosphere, Málaga is the perfect place to balance work and leisure while embracing the Spanish way of life! 🌊
Ready to embark on a new journey? Apply now and start your international career in beautiful Málaga! 🇪🇸
Why you don't want to miss this chance!
Relocation bonus
Temporary accommodation
Monthly performance bonus
Support with filing Spanish documents
Career development program
Specialised courses
What am I going to do?
Answer and resolve complex technical questions from customers via phone or email efficiently and timely
Identify and analyze technical issues by listening and asking clear questions
Provide excellent customer service using technical knowledge from training and gather relevant information from each customer
Stay updated on new developments in technical areas and consumer electronics
What do I bring?
Fluent in Danish or Norwegian and very good English skills (B2)
Knowledge of network architecture and consumer electronics (e.g., wireless audio, smart displays)
Strong technical affinity; experience in the technical field is an advantage as well as experience in B2C or B2B environments
An English resume and a completed ICT training is preferred
Salary information
The salary for this position is €2,000 gross per month.
Know someone who would be perfect for this job? Share your referral code with them and get a €1,000 referral reward if they get hired.
Referral program details
This vacancy is excluded from both the referral program and Affiliate Program.