Job description
Looking to broaden your horizons? Become a Dutch or German-speaking Customer Service Agent for the sustainable fashion platform Otrium and move to Valencia! This is the perfect opportunity to combine Spanish living with gaining valuable work experience. The sun is calling you! 🏖️
Your new job at Otrium
Otrium brings hundreds of designer outlets into one app! Their mission is to ensure that all produced clothing gets worn, instead of going to waste. That’s why they partner with around 200 fashion brands like Tommy Hilfiger and Guess to sell older collections at lower prices. In short, great for your wardrobe, your wallet, and the planet. You’ll assist Otrium customers via phone, email, and chat with various inquiries: 'Can I exchange my item for a different color?', 'When will I receive my refund?', 'I received a damaged item, what now?'. It’s up to you to find the right solution for each customer!
Otrium brings hundreds of designer outlets into one app! Their mission is to ensure that all produced clothing gets worn, instead of going to waste. That’s why they partner with around 200 fashion brands like Tommy Hilfiger and Guess to sell older collections at lower prices. In short, great for your wardrobe, your wallet, and the planet. You’ll assist Otrium customers via phone, email, and chat with various inquiries: 'Can I exchange my item for a different color?', 'When will I receive my refund?', 'I received a damaged item, what now?'. It’s up to you to find the right solution for each customer!
Moving to Valencia
You’ll be joining a team with over 20 nationalities, so you’ll make friends from all over Europe in no time! Your future employer provides daily breakfast and lunch, and organizes fun activities like Spanish lessons, fitness boot camps, and Friday afternoon drinks! Valencia will become your new home – one of Spain’s largest cities, with 300 days of sunshine a year, a thriving startup culture, and a beach where the summer vibe is always in the air!
You’ll be joining a team with over 20 nationalities, so you’ll make friends from all over Europe in no time! Your future employer provides daily breakfast and lunch, and organizes fun activities like Spanish lessons, fitness boot camps, and Friday afternoon drinks! Valencia will become your new home – one of Spain’s largest cities, with 300 days of sunshine a year, a thriving startup culture, and a beach where the summer vibe is always in the air!
Does this job in Valencia sound like something for you? Apply now and soon you could be a customer service representative at Otrium! 👗
🇳🇱🇩🇪 P.S. Did you know we have a Dutch and German platform as well? Take a look at all our vacancies for Dutch-speakers on Yobbers NLand for German-speakers on Yobbers DE!
🇳🇱🇩🇪 P.S. Did you know we have a Dutch and German platform as well? Take a look at all our vacancies for Dutch-speakers on Yobbers NLand for German-speakers on Yobbers DE!
Why you don't want to miss this chance!
Relocation assistance (administration, finding accommodation, health insurance)
An international work environment with 20+ different nationalities
Work at a startup with growth opportunities and room for your ideas
Free breakfast and lunch at the office
Enjoy Spanish language lessons, boot camps, team-building activities, and more
What am I going to do?
Answering customer inquiries via phone, email, and chat
You think along with the customer and work together to find the right solution
Customer service is one of your strongest skills, and you love to surprise customers with the WOW factor
What do I bring?
Dutch or German is your native language and you have a B2 level of English
Your strongest skills are listening and problem-solving
You’re willing to work in shifts
Salary information
The salary for this position is between €1,400 and €1,600 gross per month.
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