Job description
Dreaming of an exciting career in Cyprus? Utilize your communication skills as a Customer Service Agent and join a dynamic team in Larnaca with a leading global fintech innovator! 🌟 📞
As a Customer Service Agent, you'll be integral to ensuring customer satisfaction through calls, chat, and email interactions. Responsibilities include handling customer inquiries, processing payments, resolving billing issues, troubleshooting technical matters, and ensuring seamless transactions. Effective task management and timely service delivery are essential to maintaining high standards.
To support relocation to Larnaca, a comprehensive package is offered:
As a Customer Service Agent, you'll be integral to ensuring customer satisfaction through calls, chat, and email interactions. Responsibilities include handling customer inquiries, processing payments, resolving billing issues, troubleshooting technical matters, and ensuring seamless transactions. Effective task management and timely service delivery are essential to maintaining high standards.
To support relocation to Larnaca, a comprehensive package is offered:
- Option 1: Book your own flight and arrange accommodation – receive €1000 from the company.
- Option 2: Receive up to €300 refunded for your flight and stay in the company's accommodation for up to two months (first month free, second month for €100).
If you need assistance in finding housing, the company will help with all administration and assist with finding long-term accommodation. We also recommend checking out one of our partners: Housing Anywhere, HomeLike, and Spotahome. After all, finding accommodation abroad is one of the most important aspects of moving abroad! 🏡
Your new home, the port city of Larnaca on the southern coast of Cyprus, is famous for its palm-lined city beach and lively promenade with numerous bars. Larnaca is also a top destination for diving, where you can encounter marine life like stingrays and turtles, and explore intriguing shipwrecks. Still unsure? Cyprus boasts 350 sunny days a year, which will surely win you over! ☀️
Are you ready for your 'endless summer' on this warm Mediterranean island? Submit your application today! 🚀
Why you don't want to miss this chance!
Relocation-package
Performance-based bonus up to €250
Paid training period of 4 weeks
Discounts in various Restaurants and Cafes around the office
International work environment
What do you have to do?
Handle customer requests, questions, and concerns via calls, chat, and email
Provide solutions in a timely and efficient manner
Process payment requests and address billing inquiries on the platform
Resolve technical issues and ensure smooth transactions
Manage and meet deadlines for various customer service tasks
What do we expect of you?
Fluent Swedish and very good English skills (B2)
Reference letter from a previous employer (for freelancers: can be a partner, colleague, or friend)
A certificate of good conduct
Customer service experience is advantageous but not mandatory
Salary information
The salary for this position is €1,350 gross per month.
Know someone who would be perfect for this job? Share your referral code with them and get a €1,000 referral reward if they get hired.
Referral program details